Welcome to the The MetroHealth System Itemized Billing Website
In order to better serve you, The MetroHealth System has outsourced the provision of medical bills to attorneys, auto-insurers, and non-contracted payors. This new system has been put in place so that we can rapidly facilitate your needs. In the future, due to a more efficient system, you should notice a decrease in time that it takes to obtain your records.
- If patients need a copy of the bill (not an insurance form), they should call customer service at 216-957-3250.
- If patients need a balance or pay off amount, they should call 216-957-3250.
- Attorneys see the FAQ regarding balance checks or settlement requests.
- If you need detailed Medical Records such as physician orders notes etc. please call 216-778-4252.